Are you also getting nervous when the tire change period is approaching? A lot of pressure on the phone and a crowded workshop, little time for other appointments and a schedule where it is difficult to keep an overview. It seems like a necessary evil, but it doesn't have to be!
Plan-IT Workshop in combination with Plan-IT Online ensures that you can face this period without problems.
With a properly designed Plan-IT Workshop module, you offer your customers the opportunity to plan their tire change themselves. Based on the available space in the planning, the customer determines, without the intervention of its own personnel, a date and time to carry out the tire change.
How does it work?
By applying the latest technologies, Plan-IT is able to serve you even more.
The customer submits a request, which then appears “fully automatically” as a reservation in your Plan-IT Workshop. This also means that the available capacity is adjusted “fully automatically”, so that double appointments are avoided. This means you have an extra front desk employee available, especially on weekends, without being on the payroll and you still remain in charge of your own schedule.
No more pressure on the phone, customers no longer need to be called back and the planning remains clear. You can even proactively send an email to your customers with a link to the online planning module. This way you motivate customers to make the appointment online and you keep peace, especially at the workshop reception!Back to news items